API Document for Embedded Travel Insurance
  • Embedded Travel Insurance
    • User Journey Overview
      • Purchase Flow
      • Update Policy Flow
      • Claim Flow
    • API document
      • The older API versions
        • API V1
    • Business Logic Handling
  • External Authentication
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  1. Embedded Travel Insurance
  2. User Journey Overview

Update Policy Flow

There are cases in which the booking needs to be changed after the flight ticket is issued. e.g One customer in a group changes the trip, customer changes another flight,...

  1. The user makes changes to the booking by using the partner's tools.

  2. The partner system requests Saladin's API update policy to update the related policy.

  3. The Saladin system will re-generate a new e-certification (if needed), and inform it to the customer's email.

  4. The changes must be made 3 hours or more before the departure time.

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Last updated 1 year ago